|
Personal information management is how individuals collect, organize and use information in their personal space . How people collect information is very personal. For organizations it is increasingly difficult to maximize all this know how to their advantage (create new products and services, expand into new markets, innovate etc.) The best way is to bring people together to interact with eachother. Experience is that people don't use the systems that store all the information. People don't want to look backward but want to look forward , people define problems differently. New technology makes personal knowledge management very different but also some patterns remain the same. People now use directories but some people are so used to making folders named May 2010 that they keep on using these directory names for filing reports, even the technology could easily retrieve a file based on the date. PIM workspace has changed, people now easily refer to locations on the web as if it is their own desktop, because it is supposed to be accessible at all times. Work and private life is also much more integrated today than it was 10 years ago. E.g. a laptop now often contains a combination of private and workfiles where in the past there was a more clear separation. The challenge in knowledge management is to dump both the tacit and explicit knowledge into a database. There aren't good tools for pulling things up from the documents of the past and reminding you what is in your workplace. The old way of physically filing things can be a stimulating activity. We don't have a good equivalent for that in the electronic age. Because filing is a mentally stimulating in that it makes you see the connections with projects you are currently working on. |